At Giritronics (online-weighing.in), we ensure that all our products are tested and verified before dispatch. Each product may come with a warranty, the duration of which will be specifically mentioned on the respective product page.
1. Warranty Coverage
- The warranty covers manufacturing defects and functional issues arising under normal usage conditions during the warranty period.
- The warranty period begins from the date of invoice.
2. Warranty Exclusions
The warranty does not cover the following:
- Damage caused due to mishandling, improper use, physical damage, or accidents.
- Normal wear and tear of parts.
- Consumables and accessories unless otherwise specified.Battery Printers or Printer components is Not Covered under warranty.
- Damage due to unauthorized repair, modification, or alteration.
- Issues arising from electrical surges, water damage, or other external causes.
3. Claim Process
- Warranty claims must be raised by contacting our support team with invoice details, product serial number, and proof of issue (photos/videos).
- The defective product must be sent to us for inspection.
- After verification, we will repair the product at our discretion.No Replacement of products will be done.
4. Shipping Costs for Warranty
- The customer is responsible for shipping the product to our service location as well as the return shipping cost after repair.
- Giritronics will not bear any shipping/transportation costs under warranty claims.